Here
are answers to some of the most frequently-asked questions regarding
consignment. if you have further questions please feel free to contact us.
What is a consignment store?
How does consignment work?
How long is the consignment period?
How am I paid?
Are there markdowns?
What is not accepted?
How are prices set?
What is accepted?
What is the return policy?
What are my responsibilities as a consignor?
Where is Southern Comforts Located?
What is a consignment store?
A consignment store sells your things for you and shares the profit.Southern Comforts covers all expenses of the sale and you receive 50% of the final selling price. Back to top.
How does it work?
Drop-Off. Smaller furniture pieces and accessories can be dropped off any time during business hours. Your items will be labeled with your consignor number and will be priced
by us within 24 hours. You can pick up a complete list of items the following day.
Larger Pieces. Larger pieces of furniture and antiques must be previewed prior to arrival in our store. You may bring or email
pictures to us or, if you prefer, schedule a personal home visit at a cost of $50 per hour.
Pick-Up. We offer pick up service for larger furniture pieces approved for sale. Southern Comforts charges $60 to send our truck to your home. We ask, whenever
possible, that all pieces be ready to travel and are located in one area on the first floor. Back to top.
How long is the consignment period?
Southern Comforts typically sells 95% of consigned merchandise
within the 120 day consignment period. The consignor is responsible
for retrieving any unsold items at the 120 day mark. Items not claimed
by the expiration date become the property of Southern Comforts.
Because the item may be immediately donated, discarded or clearance
priced, there are no exceptions. Southern Comforts donations are
made to the Assistance League in Chamblee and tax receipts are provided
to consignors upon request. Back to top.
How am I paid?
Checks are ready on the 10th of the month following the month in which items have sold. You can pick up your check on your next visit, anytime within
6 months. Checks are voided after 6 months. Back to top.
Are there markdowns?
Yes. Items are sold at the full ticket price for one month. The second month items are reduced by 10%, during the third month 20% and during the final month 30%. Seasonal items may be discounted at the discretion
of Southern Comforts.
Back to top.
What is not accepted?
Dirty, broken or chipped items, or items worth less than $10. These items will be donated or discarded.Back to top.
We do not accept:
- Infant equipment
- Toys (except vintage collectable)
- Pet supplies
- Tupperware
- Books
- Clothes
- Jewelry
- Cutlery
- Personal care items
- Medical supplies
- Electronics
- Luggage (except vintage)
- Cameras
- Video or audio tapes, cds
- Hardware
- Building materials
- Bunk beds, platform beds, mattresses, bed/bath linens, window
treatments
- Unsold garage sale items.
How are prices set?
We price at fair resale market value. Like you, we want to get the most that we can for your items. You may bring information, such as the original
cost and age, and we will use our expertise on current market prices
to price your items.
Back to top.
What is accepted?
All household items must be clean, polished and in good repair (no chips, cracks, holes, tears, stains). All items must have an
initial asking price of $10 or more. Furniture must be clean, structurally
sound and with no pet damage. Acceptance is always dependant on
condition and space availability in our store.Back
to top.
What is the return policy?
Items are sold “as is”.We do not have lay-a-way, nor do we hold
items. To protect our consignors, we do not accept returns. It is the buyer’s responsibility to carefully inspect items. Purchased
furniture must be picked up within 3 days. It is our policy to charge
$10 per day for items left longer than 3 days.Back
to top.
What are my responsibilities
as a consignor?
- Please don’t change your mind after an item is sold or donated. Sales are final.
- Although we try to provide a secure environment for your merchandise,
the items are yours until sold or expiration of 120 days. You
must provide any desired insurance coverage for fire, theft, damage
or other losses through your home owner's insurance or renter’s
policy. Back to top.
Where is Southern Comforts located?
Our store is in Dunwoody at the corner of Jett Ferry and Dunwoody
Club Drive in the Mt. Vernon Shopping Center, near Ace Hardware
and CVS.
Our address is:
2510-C Mt. Vernon Road. Please call us should you need specific
directions from your location: 770-901-5001.
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